PhoneMistri is built first for phone and mobile repair shops. It connects intake, technicians, inventory, billing, QC, customer updates, and ecommerce from the first scan to final handover — while also supporting laptops, computers, tablets, drones, cameras, TVs, consoles, appliances, and other repairs.
Intake → delivery
Every handoff stays attached to the job
PhoneMistri starts with the phone-repair workflow and extends it cleanly when a shop repairs more. Select several repair categories and manage them through the same intake, job tracking, inventory, technician, billing, and reporting system.
Phone jobs use IMEI fields; laptops, drones, cameras, TVs, and other electronics use serial numbers.
Each device keeps its own repair history, barcode or QR label, photos, parts, approvals, QC checks, and warranty record.
Mixed repair shops can filter jobs, devices, reports, and technician performance by repair category.
What do you repair?
Choose one category or combine several
The first category sets the shop vocabulary; every device still keeps its own correct type and identifier.
Each action updates the next part of the operation, so the counter, workshop, stock room, and accounts do not drift apart.
Create, assign, and track repair tickets with IMEI and serial number tracking. Auto-generate unique QR codes for every job. Know exactly which technician is working on which device, with real-time status updates as repairs progress through your workflow.
One record
from intake to handover
Every part usage and job completion automatically creates ledger entries — no manual bookkeeping. Full customer ledger, supplier ledger, aging reports, chart of accounts, journal entries, bank reconciliation, and P&L statements, all generated with one click.
Automatic
entries from real work
Track repairs per technician, time to complete each job, commission earned, and attendance with WiFi-based auto clock-in. Calculate payroll automatically based on completed repairs and custom rules, with a dedicated portal for job updates and part requests.
Job-linked
payroll and incentives
Automate customer notifications when a device is received, moves into repair, or is ready for pickup. Send approval requests, payment receipts, ledger PDFs, and bulk reminders without turning the counter into a call centre.
Status-based
customer updates
Track every spare part with stock levels, cost, and supplier information. Parts deduct automatically when used on a job, while low-stock alerts and technician request workflows keep the shelf and the system in step.
Live stock
down to each fitted part
Run the complete resale workflow: assess and grade a device, record the purchase, move it through refurbishment, then sell it in-store or online with invoicing, warranties, customer credits, synced inventory, checkout, payments, and order management.
One flow
from trade-in to sale
PhoneMistri adapts to the people doing the work, the country where the shop operates, and the way each business sells.
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Staff can use PhoneMistri in English, Hindi, Hinglish, Bengali, Marathi, Gujarati, Punjabi, Tamil, Telugu, Kannada, Urdu, Arabic, or Spanish. Arabic and Urdu layouts support right-to-left reading, while untranslated interface text falls back safely to English.
Ecommerce for repair and resale
Give your shop a branded, mobile-first ecommerce website for refurbished devices, accessories, and spare parts. Customers can browse and filter live stock, open detailed product pages, add items to a cart, pay online, track orders, review purchases, or contact the shop by WhatsApp and phone.
Each shop can set its country, currency, time zone, phone country code, and date format. Money, reports, customer contact details, and business-day boundaries follow those settings; Indian businesses can also use comprehensive GST invoicing and reporting workflows.
Practical tools for every role, from the first barcode scan to the final payment, quality check, and customer handover.
Customers check repair status using a unique link or QR code — no login required.
Contacts, job history, active repairs, individual ledgers, payments, and aging in one place.
GST invoices, HSN codes, GSTIN validation, tax splits, credit notes, Tally export, and PDF output.
Financial, operational, technician, customer, stock, revenue, expense, and cash-flow reporting.
Manage locations, stock transfers, and branch performance from one account.
Let each shop work in English, Hindi, Hinglish, Bengali, Marathi, Gujarati, Punjabi, Tamil, Telugu, Kannada, Urdu, Arabic, or Spanish.
Sell with a branded catalog, cart, checkout, online payments, order management, offers, reviews, and marketplace-ready listings.
Keep currency, time zone, phone formatting, and regional workflows aligned with the shop.
Print labels, scan to open jobs, and keep repeated typing out of front-counter work.
See aging stages and send bulk WhatsApp reminders before devices pile up.
Sell phones and parts with receipts, payment tracking, kiosk flows, and cash-drawer support.
Keep owners, staff, technicians, and customers informed from intake through delivery.
Keep visual evidence for intake condition, damage, fitted parts, QC, and delivery.
Record estimate approvals and run structured checks at intake, repair, final QC, and delivery.
Connect device test results to the repair record for clearer intake, warranty, and delivery decisions.
Create jobs, update status, track inventory, and manage payroll from the counter or the road.
Technicians can see assigned jobs, submit quotes, request parts, clock in, and track earnings.
Encryption, cloud storage, daily backups, role-based access, and section-level locks.
Give customers a clear view of repair status, payment history, and service requests.
See what each capability records, how it fits into a real repair counter, and where it saves time for your team.
Start with repair tracking, then add GST, WhatsApp, inventory, POS, kiosk, cash drawer, technician payroll, and QC as your operation grows. The free plan needs no credit card.
Looking for the complete shop workflow? See PhoneMistri for repair shops.